Support
We value all our clients and want you to have the best and most accurate program possible. In order to do this, we update the software continually, adding enhancements, features and capabilities, and streamlining the program. A result of this process is updated technology. That is why your license should be renewed yearly, not to mention any changes in the Bankruptcy Code recent or forthcoming. Thanks again to all our clients. We appreciate your support!
We're Your Support Team!
•We know bankruptcy! - We know computers!
•We are consultants for debtor's counsel and panel bankruptcy trustees
•We've helped file over 1,500,000 cases in the past decade
•Full-service customer hotline
•We continually research new form requirements to keep forms up-to-date
•On-line fax and e-mail support
•Rapid response to custom form modification
LegalPRO Systems, Inc. offers a generous support package.
Included in the price of BankruptcyPRO® is one year of toll-free technical support. We want you to be fully satisfied with your LegalPRO product and to help you fully utilize its potential. Technical Support representatives can help with any questions about features of BankruptcyPRO®. We welcome comments and suggestions from customers about our software.
Updates for LegalPRO Customers. Updates are issued when there are changes in the forms or when additional features are added. These updates are free within the first year and affordable renewals are available after the first year!
Maintenance and Continued Support. After the first year, you have the option of purchasing an affordable annual maintenance package that includes ongoing toll-free technical support and automatic updates at no additional charge. If you choose not to purchase a maintenance package, you will no longer be eligible for free technical support but will have the option of purchasing renewals as they are released. Our customer support hotline is available Monday through Friday 8:30 - 5:30 CST. Our toll-free number is 1-800-887-0939. Support is also available via fax at (210) 561-2929, by email at Support@legal-pro.com and via our Feedback Form. If you request support via fax or e-mail, be sure to include your firm name in case a representative needs to call you to discuss the problem. Support is only available to licensed users.